Our process
A loss is stressful. Here is what usually happens from your first call to the final walkthrough, so you know what to expect at every step.
Call the line for your state any time. We will be in contact within 60 minutes.
We look at the damage, check for hidden moisture or smoke, and explain what we found and what we recommend.
Mitigation comes first. Depending on the loss this can mean water extraction and drying, board-up and securing the structure, or mold containment.
We document the loss with photos, moisture readings and a written scope, and tell you which records to keep for your claim.
We can meet or work with your insurance adjuster. Licensed adjusters on staff help with documentation. We do not negotiate coverage, and coverage decisions belong to your policy and your carrier.
Our team can handle repairs and reconstruction for what cannot reasonably be restored.
We walk the finished work with you and answer any questions before we close out the job.
We will be in contact within 60 minutes.
Yes. Estimates are free.
We can work with your adjuster, and licensed adjusters on staff help with documentation. We do not negotiate coverage.
That depends on your policy and your carrier. We help document the loss clearly so your carrier has what it needs to decide.
Usually someone needs to let us in for the inspection. After that we can often work with your schedule.